Privacy Policy

At Crypto Store, we are committed to protecting your privacy and ensuring your personal data is handled securely. This Privacy Policy explains how we collect, use, share, and protect your information.

Data Controller

Crypto Store United States Email: team@crypto-store.co

For any privacy-related inquiries, please contact us at the email address above.

Information We Collect

Information You Provide

When you interact with our store, you may provide us with:

• Account Information: Name, email address, password (encrypted)
• Order Information: Shipping address, billing address, phone number
• Payment Information: Card details (processed securely by Stripe - we never store full card numbers)
• Communication: Messages sent through contact forms, customer support emails
• Reviews and Feedback: Product reviews, ratings, and testimonials

What we do not collect: We do not collect cryptocurrency wallet addresses, private keys, seed phrases, or blockchain transaction data of any kind. Crypto Store is a physical merchandise retailer — no crypto-financial data is required or requested.

Information Collected Automatically

When you visit our website, we automatically collect:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent, click patterns
• Location Data: Country and region (derived from IP address for shipping/tax calculations)
• Cookies: See our Cookie Policy section below

How We Use Your Information

We use your personal data to:

Data Sharing

We share your data with trusted third parties only as necessary:

Payment Processing

• Stripe: Processes all payments securely. Stripe Privacy Policy

Order Fulfillment

• Printful: Prints and ships products on demand. Printful Privacy Policy
• Shipping Carriers: DHL, UPS, USPS, FedEx, and local carriers receive shipping addresses

Email Services

• Resend: Sends transactional emails (order confirmations, shipping updates). Resend Privacy Policy

Analytics (With Your Consent)

• Google Analytics: Helps us understand website usage
• Microsoft Clarity: Session recordings and heatmaps

We never sell your personal data to third parties.

Your Rights (GDPR)

If you are in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, you have the following rights:

Right to Access

You can request a copy of all personal data we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete data.

Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data, subject to legal retention requirements.

Right to Restrict Processing

You can request that we limit how we use your data.

Right to Data Portability

You can request your data in a machine-readable format.

Right to Object

You can object to processing based on legitimate interests or for marketing purposes.

Right to Withdraw Consent

You can withdraw consent at any time for consent-based processing (e.g., marketing emails).

To exercise any of these rights, email us at team@crypto-store.co with your request. We will respond within 30 days.

Data Retention

We retain your personal data for:

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device that help us provide a better experience.

Types of Cookies We Use

Essential Cookies (Always Active)

Required for the website to function. Include:

• Session cookies for login
• Shopping cart contents
• Security tokens

Functional Cookies

Remember your preferences:

• Language settings
• Currency preferences
• Recently viewed products

Analytics Cookies (Require Consent)

Help us understand how visitors use our site:

• Google Analytics
• Microsoft Clarity

Marketing Cookies (Require Consent)

Used for advertising:

• Facebook Pixel
• Google Ads remarketing

Managing Cookies

You can manage your cookie preferences through:

• Our cookie consent banner (shown on first visit)
• Your browser settings
• Specific opt-out links for analytics providers

Data Security

We implement industry-standard security measures:

• Encryption: All data transmitted via HTTPS/TLS
• Payment Security: PCI-DSS compliant payment processing through Stripe
• Access Controls: Strict employee access to personal data
• Regular Audits: Security assessments and vulnerability testing
• Secure Storage: Data stored in encrypted databases

International Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States. We ensure appropriate safeguards are in place through:

• Standard Contractual Clauses (SCCs)
• Data Processing Agreements with all third parties
• Adequacy decisions where applicable

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting a notice on our website
• Sending an email to registered users (for significant changes)

Contact Us

For any privacy-related questions or to exercise your rights:

• Email: team@crypto-store.co
• Address: United States

Supervisory Authority

If you are in the EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local Data Protection Authority.

This Privacy Policy was last updated on March 19, 2026.